Getting Help
Can't find what you're looking for? Our support team is here to help.
Email Support
Reach our team at support@talksyai.net. We typically respond within one business day.
Contact Page
Submit a detailed request through our contact form and we'll get back to you.
Platform Status
Check system status for real-time availability and incident reports.
Response Times
| Priority | Description | Response Time |
|---|---|---|
| Critical | Service outage, data loss, security incident | Within 2 hours |
| High | Major feature broken, channel disconnected | Within 4 hours |
| Normal | Questions, configuration help, feature requests | Within 1 business day |