Platform Capabilities

Built for voice-first
customer engagement

Deploy AI assistants that answer phone calls, WhatsApp and Telegram from your own business information. One assistant, three channels, every hour of the day.

Voice AI

An AI receptionist on your own local number

Buy a local US or Canadian number in the dashboard and your assistant answers every inbound call in natural conversation — greeting the caller, answering their questions from the instructions you write, and pointing urgent callers to the number you choose.

  • Local numbers in minutes — US and Canadian numbers are instant and included in your plan
  • Natural conversation — callers speak normally; no phone menus
  • Your rules — hours, prices and emergency instructions, followed every time
  • Many languages — English, Spanish, French and more, one per assistant
  • Call analytics — calls and voice minutes per day in your dashboard
Voice AI Active
US + CALocal numbers
24/7Available
Multi-Channel

One AI, every conversation channel

Your customers reach out by phone, on WhatsApp and on Telegram. One assistant configuration serves all three, so the answers stay consistent wherever the question comes in.

  • WhatsApp Business — your own number via Meta's Cloud API, webhook set up for you
  • Telegram — paste your BotFather token and you're live
  • Voice calls — real-time phone conversations on a local number
WhatsApp
Telegram
Voice AI
Knowledge Base

Your AI speaks your business

Upload FAQs, price lists, menus, policies and product information. On WhatsApp and Telegram, the assistant retrieves the most relevant passages for every reply. On phone calls, it answers from the written instructions you give it.

  • PDF, CSV and TXT — up to 10 MB per file
  • Vector search retrieval — finds the most relevant context
  • Always current — replace or reprocess documents at any time
Product Manual.pdf
FAQ Database.csv
Pricing Guide.pdf
→ AI Assistant
Conversation History

Every conversation, on the record

Every WhatsApp and Telegram conversation is saved with its full transcript. Search it, see exactly what the assistant said, and follow up with the customer yourself.

  • Full transcripts — every message, in order
  • Search — find a conversation by customer or content
  • Your rules for hand-offs — tell the assistant which number or email to give when a person is needed
Analytics

Know what's happening, in real time

Monitor conversations, messages, calls, voice minutes and average response times across every channel — all from one analytics dashboard.

  • Daily metrics — conversations, messages and voice minutes per day
  • Channel comparison — see activity across channels
  • Per-assistant metrics — see which assistant handles what
  • Usage & CSV export — track plan usage and export your data

Ready to deploy your AI assistant?

Start with a free trial or book a demo to see Talksy in action.