Security & Privacy

Enterprise-grade security, built in

Talksy is designed from the ground up with security and data privacy as foundational requirements — not afterthoughts.

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. API keys and credentials are stored with field-level encryption using Fernet symmetric keys.

Data Privacy

Your data belongs to you. Conversations, recordings, and knowledge base content are isolated per tenant. We do not use your data to train models or share it with third parties.

GDPR Compliance

Talksy is built with GDPR principles in mind: data minimization, purpose limitation, and the right to erasure. We process data in accordance with European data protection standards.

Tenant Isolation

Each business on Talksy operates in a fully isolated data environment. Your assistants, conversations, analytics, and knowledge base are completely separate from other tenants.

Secure Authentication

JWT-based authentication with secure token handling, role-based access control, and service-to-service authentication between internal microservices.

Monitoring & Uptime

Services are monitored continuously with health checks, automatic restart policies, and structured logging. Infrastructure runs on isolated cloud environments with persistent storage.